Use cases for RPA Software
Software robots are used in various industries to transform business processes, allowing employees to focus on other essential parts of their job. They are also a perfect tool for scaling up your business and rapidly increase employee's efficiency and satisfaction.
To get the full potential of RPA software, we can arrange use cases into three categories:
Business process automation
Business Process Automation
A primary use case for RPA software is the automation of business processes, especially processes that are:
Low variance (don’t change that frequently).
When considering which processes are perfect RPA candidates within your organization, make sure to cover all departments. That way, you can maximize the benefits of the RPA software.
Below you can find some examples of processes in some verticals or specific departments. However, RPA is not limited only to these industries and departments, as every organization has repetitive processes that can benefit from automation.
Integration is another significant field for implementing RPA technology. Companies often need to integrate different IT systems, and in most cases, it causes many complications along the way. They can be:
Even the vendor can be uncooperative.
Sometimes companies need to integrate with an external application that is not under their control, and it doesn't even provide an API to connect it programmatically.
However, RPA software can easily overcome these obstacles.
The most effective way to integrate various systems is to use software robots. They can transcribe the data from your system to the external one, especially if an organization has legacy software with limited technical capabilities. In that case, RPA provides an opportunity to increase the value of these systems and extend their lifetime.
Software robots can be a temporary fix while the new systems are in place, or they can be a more permanent solution, depending on the strategy.
RPA can somewhat “hide” the technical debt, which should be noted and considered.
Also, robots are ideal for software testing. They can perform test cases and verify that the application works as expected. That can be especially useful if there are frequent application update releases.
Although there are specialized systems for testing scenarios, many customers also use software robots as they have already purchased licenses for RPA systems.