Accelerate outcomes, improve data quality and make better decisions—faster!
Retail processes are innumerable. They combine multiple channels and systems, and they often include legacy and external systems. Those processes, such as onboarding new products or compiling reports, often rely on people to move data between back-end systems. These repetitive tasks are time-consuming and prone to errors. Not to mention that they can result in delays and bottlenecks, with a significant impact on productivity.
Business process management initiatives can help to some extent, but it often lacks capacity, thus leaving too many processes to be performed manually.
Even though the initiatives mentioned above can be a good addition, they are often not enough to cover most processes. However, technology evolved, and thanks to RPA (Robotic Process Automation) software powered by ML (Machine Learning), we can automate almost every manual, repetitive task.
RPA technology uses software robots to handle high-volume, time-consuming, repetitive tasks, like entering or collecting data across non-integrated systems.
Thanks to RPA, retailers can:
Boost efficiency in existing operations
Improve customer engagement across channels
Reduce costs by refocusing staff on high-value tasks
Improve customer experience
Improve speed, quality, and accuracy of data
Even reports can be built faster, with more accuracy and agility for improved decision-making.
With Robotiq.ai RPA software solution for retail, non-programmers can automate processes across existing, complex, non-integrated systems. There's no need for major IT project initiatives, and ROI is visible in no time.
Main advantages of RPA:
Support omnichannel customer engagement
Increase efficiency of back-office operations
Reduce costs through automation of manual, repetitive tasks
Provide consistent and accurate data
Simplify complex processes spanning multiple channels and different systems
Business & Sales Analytics
Store Planning & Inventory Management
ERP Management (billing, price changes, account payables, receivables, and more)
Customer Support & Call Center Processes
Logistics and Supply Chain Management