Accelerate outcomes, improve data quality and make better decisions—faster!

Retail processes are innumerable, span multiple channels and systems, and often include legacy and external systems. Those processes, such as onboarding new products or compiling reports, often rely on people to move data between back-end systems. These time-consuming, repetitive, error-prone tasks can result in delays and bottlenecks with significant impact on productivity. Business process management initiatives can help, but IT may lack capacity, leaving many manual processes.

RPA uses software robots to handle high-volume, time-consuming, repetitive tasks like entering or collecting data across non-integrated systems. With RPA, retailers can capture efficiencies in existing operations, improve customer engagement across channels, reduce costs, and huge resource gains by refocusing staff on high-value tasks like improving customer experience. All this, while improving the speed, quality and accuracy of data. Reports can be built faster, with more accuracy and agility for improved decision making. With RPA solution for retail, non-programmers can automate processes across existing, complex, non-integrated systems without a major IT project initiative, and quickly demonstrate value.

Key advantages of RPA:

Support omni-channel customer engagement
Increase efficiency of back-office operations
Reduce costs through automation of manual, repetitive tasks
Provide consistent and accurate data
Simplify complex processes spanning multiple channels and different systems

Use Cases:

Business & Sales Analytics
Store Planning & Inventory Management
Demand-Supply Planning
Marketing Planning
Product Categorization
ERP Management (billing, price changes, account payables, receivables, and more)
Customer Support & Call Center Processes
Logistics and Supply Chain Management