60h
Reduced Time
<0.03%
Error Rate
10,000$ +
Cost savings
Challenge
Lev Ins brokers traditionally physically delivered policies, invoices, and payment records, which were manually processed by the front office and accounting teams. The process included a two-day delay to verify funds, causing inefficiencies and increasing the risk of errors. That was the very reason Lev Ins reached out to Robotiq.ai.
Solution
Robotiq.ai digital workers automated data extraction, validation, and reconciliation, thus eliminating manual steps and speeding up the entire process. The automation cut down processing times, reduced errors, and streamlined the workflow from document submission to fund verification. The two days are now calculated in hours so customer satisfaction as well as brokers’ happiness increased exponentially.
Systems Involved
INSIS insurance management system, MS Office and OCR were integrated with RPA to ensure seamless automation across the workflow
