Finance and banking
Banks and financial institutions have a lot of potential use cases for RPA. Typically, in this industry we find a heterogenous IT environments which have a lot of legacy applications that makes it hard to automate business processes. Thus, humans have to perform many manual tasks such as retyping data between applications, compiling reports and documents or moving files. This is inefficient, prone to errors, less secure and not scalable.
Software robots can work with legacy applications including platforms such as IBM Mainframe, Oracle Forms or Java based apps. They can be used to quickly automate these tedious and repetitive processes enabling humans to focus on more value-adding tasks. They can be used in various departments including back-office, treasury, accounting, compliance & reporting, trade finance, loan processing and others. Here is a list of some of the processes that can be automated:
Our team has delivered multiple successful RPA projects in financial and banking sector and some of our employees have worked in the banking industry.
Some of our references in this industry include:
BDO Austria (case study)
FINA - Croatian Financial Agency (case study)
NLB Bank Serbia
OTP Bank Croatia